⚠ DRAFT — For legal review only. Not approved for publication.

Last updated: [DATE TO BE CONFIRMED]

Privacy Policy

Valent Intelligence Limited ("Valent", "we", "us", "our") is committed to protecting your personal data. This policy explains how we collect, use, and protect personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Valent Intelligence Limited is a company registered in England and Wales (Company number: [TO BE CONFIRMED]), registered office: [REGISTERED ADDRESS]. We operate Ariadne, an AI-powered disinformation intelligence platform for communications teams.

For UK GDPR purposes, Valent is the data controller for personal data processed via our website and services. Contact: privacy@valent.ai

2. Personal Data We Collect

  • Identity & contact data: name, email, job title, employer organisation
  • Usage data: how you interact with our website and Ariadne platform
  • Technical data: IP address, browser type, device identifiers, cookies
  • Communications: enquiries, support requests, and correspondence
  • Payment data: billing information processed securely via [PAYMENT PROCESSOR]
  • Platform data: content, queries and outputs generated through Ariadne

3. Legal Bases and Purposes

PurposeLegal Basis
Providing and managing access to AriadneContract (Art. 6(1)(b))
Managing accounts and responding to requestsContract / Legitimate interests
Sending service updates and essential noticesContract (Art. 6(1)(b))
Marketing communications (where opted in)Consent (Art. 6(1)(a))
Improving and developing our servicesLegitimate interests (Art. 6(1)(f))
Compliance with legal obligationsLegal obligation (Art. 6(1)(c))

4. Sharing Your Data

We share personal data only where necessary with: service providers (hosting, analytics, payments) under data processing agreements; professional advisers bound by confidentiality; regulatory authorities where required by law; and in connection with any business transfer. We do not sell personal data.

5. International Transfers

Where we transfer personal data outside the UK, we ensure adequate protections are in place, including transfers subject to a UK adequacy decision or ICO-approved International Data Transfer Agreements (IDTAs).

6. Retention

Data TypeRetention Period
Account and contract dataDuration of contract + [X] years
Usage and technical data[X] months
Enquiry and correspondence[X] years
Marketing dataUntil consent withdrawn
Financial and billing records6 years (HMRC requirement)

7. Your Rights Under UK GDPR

You have the right to: access a copy of your data; rectification of inaccurate data; erasure in certain circumstances; restriction of processing; portability in a machine-readable format; object to processing based on legitimate interests or for direct marketing; and withdraw consent at any time where processing is consent-based.

To exercise these rights: privacy@valent.ai. You may also complain to the ICO: ico.org.uk | 0303 123 1113.

8. Cookies

We use cookies on our website. See our Cookie Policy for full details.

9. Security

We implement appropriate technical and organisational security measures including encryption in transit and at rest, role-based access controls, and regular security reviews. No internet transmission is entirely secure.

10. Changes to This Policy

We may update this policy periodically. Material changes will be communicated by email or prominent notice on our website before taking effect.

11. Contact

Data protection enquiries: privacy@valent.ai
Valent Intelligence Limited, [REGISTERED ADDRESS], Company number: [TO BE CONFIRMED]