Privacy Policy

This Privacy Policy explains how Valent Projects Ltd ("Valent", "we", "us") collects, uses, and protects personal data.

1. Who We Are

Valent Projects Ltd, registered in England and Wales under company number 08119752, is the data controller for personal data processed in connection with this website and our services. Registered office: London, W10 5AD. Contact: privacy@valent.co.uk. VAT registration number: GB 279 477 930.

2. Data We Collect

Depending on how you interact with us, we may collect:

• Identity and contact data (name, email, organisation, role)
• Usage data (pages visited, referring URLs, approximate location)
• Technical data (IP address, browser type, device identifiers)
• Communications data (messages you send via forms or email)
• Payment and contracting data where you become a customer
• Platform or operational data necessary to deliver Ariadne services

3. Legal Bases

We process personal data under one or more of the following bases:

• Performance of a contract
• Legitimate interests (e.g. securing and improving our services)
• Consent (where required)
• Legal obligation

4. Sharing

We may share personal data with service providers who process it on our instructions (hosting, analytics, CRM), professional advisers, and authorities where required by law.

5. International Transfers

Where data is transferred outside the UK, we use appropriate safeguards such as the UK International Data Transfer Agreement or adequacy decisions.

6. Retention

We retain personal data only as long as necessary for the purposes described in this policy, including legal, accounting, or reporting requirements. Specific retention periods for product logs and contracts are set out in customer agreements.

7. Your Rights

Under UK GDPR you may have rights to access, rectify, erase, restrict, object, and port your data, and to withdraw consent. Contact privacy@valent.co.uk.

If you are unhappy with how we have handled your personal data, you may complain to Valent first at privacy@valent.co.uk; we will acknowledge your complaint within 30 days. You may also complain to the Information Commissioner's Office (ICO), the UK's independent regulator for data protection, at any time.

8. Cookies and Similar Technologies

This website sets no cookies and no other tracking or analytics storage on your device. See our Cookie Policy for full details, including how our aggregate analytics works and how to object to it.

9. Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or destruction.

10. Changes

We may update this policy from time to time. The "Last updated" date will change when we do.

11. Contact

Privacy enquiries: privacy@valent.co.uk